Terms of service

Effective Date: 2024

These Terms and Conditions ("Terms") govern your use of Virtual Glow Ltd. (Company No 14428785) ("we," "us," or "our") phone number verification services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement. By using our services, you represent and warrant that you meet these requirements.

Account Creation

In order to use our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for any activities that occur under your account.

Cancellation by Customer

Customers have the right to cancel their order within 5 business days from the date of purchase. To initiate a cancellation, customers must contact our customer support team at support@veryfo.com. Refunds will be processed within 10 business days after the cancellation request is approved. Any request for cancellation received after the specified period may not be eligible for a refund.

Cancellation by Veryfo

Veryfo reserves the right to cancel an order at any time due to unforeseen circumstances, including but not limited to product unavailability, technical issues, or violation of our terms and conditions. In the event of a cancellation by Veryfo, customers will be notified promptly, and a full refund will be issued.

Prohibited Activities

You agree not to use our services for any unlawful or unauthorized purposes. This includes, but is not limited to, engaging in any activity that may disrupt or interfere with the proper functioning of our services, attempting to gain unauthorized access to our systems, or transmitting any malicious software or content.

Refund Policy

Payment for all Services shall be due by the due date stated on the applicable invoice. Failure to pay in full by this date will result in a 0.1% late fee. Failure to pay in full for the Services will result in immediate suspension of the Services and shall have no liability for such suspension under any circumstances. All other provisions regarding payment or billing disputes shall be governed by the Terms and Conditions. Intellectual Property: Ownership: All intellectual property rights in our services, including but not limited to trademarks, logos, and content, are owned by us or our licensors. You agree not to use or reproduce our intellectual property without our prior written consent. User Content: By submitting any content to our website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing our services.

Payment Policy

Payment for all Services shall be due by the due date stated on the applicable invoice. Failure to pay in full by this date will result in a 0.1% late fee. Failure to pay in full for the Services will result in immediate suspension of the Services and shall have no liability for such suspension under any circumstances. All other provisions regarding payment or billing disputes shall be governed by the Terms and Conditions. Intellectual Property: Ownership: All intellectual property rights in our services, including but not limited to trademarks, logos, and content, are owned by us or our licensors. You agree not to use or reproduce our intellectual property without our prior written consent. User Content: By submitting any content to our website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing our services.

Disclaimer of Warranty

Our services are provided on an "as is" and "as available" basis. We do not warrant or guarantee that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our services. In no event shall our total liability exceed the amount paid by you, if any, for using our services.

Modification of Terms:

We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of the modified Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of United Kingdom. Any legal actions arising out of these Terms shall be brought in the courts located in United Kingdom, and you consent to the exclusive jurisdiction and venue of such courts.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions, comments, or requests regarding these Terms or our services, please contact us at: support@veryfo.com